1. Introduction

North State Signs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the categories of personal information we collect, how we use and disclose it, and the privacy rights available to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (collectively, the “CCPA”). This Policy applies to personal information we collect through our website at www.northstatesigns.net (collectively, the “Services”).

2. Personal Information We Collect

In the preceding twelve (12) months, we have collected the following categories of personal information, as defined under Cal. Civ. Code §1798.140(v)(1).

• Identifiers: Name, alias, postal address, email, IP address, online identifiers. These are sourced from information you provide directly to us, website cookies, and our contact form.
• Commercial Information: Records of products or services purchased, obtained, or considered; purchasing histories and tendencies. These are sourced from information you provide directly to us.
• Internet/Network Activity: Browsing history, search history, interactions with our website, app, or advertisements. These are sourced from website cookies, pixels, and SDKs.
• Geolocation Data: Precise or approximate physical location. These are sourced from information you provide to us directly as well as from website cookies.

3. Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you submit a form on our website or otherwise interact with us.
• Automatically through cookies, pixels, software development kits (SDKs), and similar technologies as you use the Services.
• From third parties including service providers, marketing partners, social media platforms, data analytics providers, and publicly available sources.

4. How We Use Personal Information

We use personal information for the following business and commercial purposes:

• Providing, operating, and maintaining the Services
• Responding to inquiries and providing customer support
• Detecting, investigating, and preventing fraud, security incidents, and illegal activity
• Complying with legal obligations and enforcing our agreements
• Internal research, analytics, and improving the Services

5. How We Disclose Personal Information

We disclose personal information to the following categories of recipients for a business purpose:

• Service providers and contractors: companies that perform services on our behalf (e.g., payment processing, hosting, customer support, analytics) under a written contract limiting their use of personal information.
• Legal and safety disclosures: to comply with law, respond to legal process, or protect the rights, property, or safety of North State Signs, our users, or others.
• Selling or sharing: North State signs does not share personal information as those terms are defined under the CCPA. We do not sell or share the personal information of consumers we know are under 16 years of age without opt-in consent.

6. Your California Privacy Rights

If you are a California resident, you have the following rights with respect to your personal information, subject to certain exceptions:

• Right to Know: request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed, sold, or shared about you, and the categories of sources, purposes, and recipients involved. As of January 1, 2026, this right is no longer limited to the preceding 12 months — you may request information from earlier periods, except for personal information collected before January 1, 2022.
• Right to Delete: request deletion of personal information we have collected from you, subject to certain exceptions (e.g., information needed to complete a transaction or comply with a legal obligation).
• Right to Correct: request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: direct us not to sell or share your personal information, including for cross-context behavioral advertising. See Section 10.
• Right to Limit Use of Sensitive Personal Information: direct us to limit our use of sensitive personal information to what is necessary to perform the Services or as otherwise permitted by the CCPA.
• Right to Non-Discrimination: we will not deny goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights.
• Right to Data Portability: receive a copy of your personal information in a portable, readily usable format, where technically feasible.

7. Sensitive Personal Information

Sensitive personal information includes: Precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; the contents of mail, email, or text messages (unless we are the intended recipient); genetic data; biometric information used for identification; health information; information about sex life or sexual orientation; and neural data. We use sensitive personal information only for the limited business purposes permitted under the CCPA, and you may exercise your right to limit such use as described in Section 9.

8. How to Exercise Your Rights

You may submit a request to know, delete, correct, or obtain a portable copy of your personal information by:

• Calling our office: (530) 981-1191
• Emailing us at: info@northstatesigns.net

We will verify your identity before processing your request, using a method reasonably proportionate to the sensitivity of the information requested (e.g., matching information you provide against information we already maintain). You may designate an authorized agent to submit a request on your behalf by providing written permission subject to our ability to verify the agent’s authority and your identity.

9. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, taking into account the length of our relationship with you, legal and regulatory retention requirements, and the resolution of disputes.

10. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. We do not sell or share the personal information of consumers we know are under 16 years of age without affirmative opt-in consent (and, for consumers under 13, without parental consent).

11. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No security measure is completely secure, and we cannot guarantee the absolute security of your information.

12. Other California Privacy Rights

California’s “Shine the Light” law (Cal. Civ. Code §1798.83) permits California residents to request information about the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact us using the information in Section 8.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Last Updated” date above. We encourage you to review this Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

North State Signs
Email: info@northstatesigns.net
Phone: (530) 981-1191